FAQs
Explore answers to common questions about our services.
Before you get started
Discover how we’re regulated, the independent advice we offer, and what happens when you take your first step with us.
How do you keep my personal data secure?
We comply with all obligations under UK GDPR to protect your personal data. Further details on how we handle and protect your information can be found in our privacy policy.
Are you insured to give financial advice?
Yes. We hold appropriate professional indemnity insurance in line with regulatory requirements.
How can I check that you are appropriately authorised?
You can verify our authorisation on the Financial Conduct Authority Register here.
How do you measure client satisfaction?
We use client feedback surveys, including VouchedFor questionnaires sent following annual review meetings, to monitor and assess client satisfaction.
Have you won any awards or accreditations?
Yes. We received the VouchedFor Client Communication Award 2025.
Are you featured on any review sites?
Yes. We are featured on VouchedFor, where clients can leave verified reviews: https://www.vouchedfor.co.uk/firm/argentis.