FAQs
Explore answers to common questions about our services.
Before you get started
Discover how we’re regulated, the independent advice we offer, and what happens when you take your first step with us.
Do you work with younger clients who are still building wealth?
Yes. We work with clients at different life stages and believe that anyone who needs financial advice should have access to it.
Do you work with company directors or self-employed clients?
Yes. We work with many company directors and self-employed clients. We understand that income can often vary year to year in these roles, and financial planning can play an important role in providing structure and long-term clarity.
Do you work with clients approaching retirement or already retired?
Yes. We support clients both approaching and already in retirement, helping them plan and adapt as their needs evolve.
Can you help clients who have inherited money?
Yes. We can help you consider appropriate ways to manage and invest inherited wealth based on your circumstances and goals.
Can you help clients who have sold, or are in the process of selling, a business?
Yes. We work with many clients through business sales and understand the complexity this can bring to personal financial planning and wider tax considerations.
Can you help clients manage their finances after a bereavement?
Yes. We can support clients in navigating financial matters following a bereavement, helping to bring structure and clarity during a difficult time.
Do you specialise in working with business owners, retirees, or professionals?
We work with a broad range of clients, including business owners, retirees, professionals, and individuals and families across different stages of life. You can find out more about who we work with here.
Can you help if I already have existing investments or pensions elsewhere?
Yes. We regularly work with clients who already hold investments or pensions elsewhere and can help review these as part of your wider financial planning.
Is there a minimum amount of investable assets I need to become a client?
Yes. For our Financial Advice Service, the minimum is £60,000 of investable assets. For our Lifetime Planning Service, the minimum is £250,000.
Can you help me manage my assets in other countries?
We do not have the permissions required to provide financial advice on investments held in foreign jurisdictions.
Can you advise on my UK State Pension?
Yes. We can include your UK State Pension as part of your wider retirement planning.
What happens if something goes wrong or I have a complaint?
If you have a complaint, you can contact us directly. We will follow our internal complaints procedure to review the matter in line with regulatory requirements. If for any reason you are not satisfied with our resolution you can also contact the Financial Ombudsman Service. The Financial Ombudsman Service (FOS) is an agency for arbitrating unresolved complaints between regulated firms and their clients. Full details of the FOS can be found on its website at www.financial-ombudsman.org.uk.